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2-star hotel Check-in 03:00 · Check-out 11:00

Holiday Inn Express & Suites Longview South I-20 by IHG

Relax at Holiday Inn Express & Suites Longview South I-20 with free breakfast, outdoor pool, gym, and easy access to local museums and East Texas Regional Airport.

711 N Access Rd, Longview, TX 75602 View on map
9/10
Exceptional Based on 332 recent guest reviews
Free Wi-Fi Free breakfast Free parking Accessible Outdoor pool
What recent guests emphasize

Comfortable stays with attentive service and convenient location

Recent guests highlight the hotel's cleanliness, friendly staff, and ease of access from the highway, making it a practical choice for travelers. While breakfast and some service moments receive mixed feedback, the overall experience is positive for those seeking a reliable and comfortable hotel.

Guests often praise

  • Spotlessly clean and spacious rooms with comfortable beds and working appliances
  • Friendly, attentive, and professional staff who go the extra mile to ensure a pleasant stay
  • Convenient location right off I-20 with easy access to local eateries and attractions
  • Well-maintained fitness center and functional amenities like washer and dryer
  • Free breakfast and ample complimentary toiletries appreciated by many guests

Worth knowing

  • Breakfast offerings can be limited and experience varies depending on timing
  • Some guests noted a disruptive situation involving another guest’s dog in the breakfast area that was not addressed by staff
  • No airport shuttle service is available, though free parking is provided
  • Outdoor pool and hot tub are available but not always highlighted in reviews
  • Best to inquire about pet policy details before booking, as the hotel is pet-friendly

Best for

  • Travelers seeking a clean, comfortable hotel for short stays or road trip stops
  • Business travelers needing dependable Wi-Fi and business center amenities
  • Families who appreciate kid-friendly facilities and a hot breakfast option
  • Visitors wanting easy access to nearby museums and regional attractions
  • Guests looking for welcoming staff and a quiet, smoke-free environment
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About this property

Welcome to Holiday Inn Express & Suites Longview South I-20 by IHG

Holiday Inn Express & Suites Longview South I-20 by IHG is a relaxed roadside hotel conveniently located at 711 N Access Rd in Longview, Texas. Positioned just off the I-20 highway, it offers easy access to nearby airports including East Texas Regional Airport, approximately 10 minutes away by car. The property serves multiple roles as a hotel, conference center, and wedding venue, making it suitable for both business and leisure travelers.

The hotel provides practical amenities such as free Wi-Fi, complimentary breakfast, free parking, and a smoke-free environment. Facilities include an outdoor pool, hot tub, fitness center, and business center, along with accessibility features and pet-friendly accommodations. Guest reviews commonly highlight the cleanliness and spaciousness of the rooms, comfortable beds, and attentive staff, though some mention a limited breakfast selection and occasional disturbances during breakfast hours.

Nearby attractions add to the appeal for visitors interested in local culture and history. Guests can explore the Longview Museum of Fine Arts, the Gregg County Historical Museum, and the Kilgore College East Texas Oil Museum, all highly rated for their engaging exhibits. For those staying overnight or planning longer visits, the hotel’s proximity to other lodging options offers additional flexibility.

With a solid 4.5-star rating from over 300 reviews, the property fits well for travelers seeking a dependable overnight stopoff with convenient access to regional points of interest. Families, business travelers, and event attendees can find useful amenities and a welcoming atmosphere, although some may notice the straightforward style and occasional lapses in breakfast area management.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Free parking
Accessible
Outdoor pool
Air-conditioned
Business center
Pet-friendly
Kid-friendly
Hot tub
Fitness center
Smoke-free

Not available at this property

Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

A
Alex Apr 18, 2026
10

Rooms great, breakfast great, clean, comfortable, ease of checking in and out, great location right off i20. Service got a low star because there was a man with a big dirty dog going to almost every single person taking up their entire breakfast time talking and the dog was in the dining area and the holding area for the food just so he could talk to someone and the staff did and said nothing. I find that to be gross. If he was getting food with a service animal then I might understand.

AM
Albert Martinez Mar 02, 2026
10

This place is worthy of more than 5-stars. Miss Emma, Gabby an the night staff are awesome!..Very attentive, friendly an go that little extra to make your stay comfortable..

JH
Joy Helgren Feb 04, 2026
10

Excellent rooms, so clean. Matt, was at the front desk when we checked in after 9pm and was so kind and welcoming. The fitness room was excellent. Breakfast was ok, not the best we have seen, but we are towards the end of service.

AW
Ashley Walker Jan 05, 2026
10

This place is a gem. Prime location very accessible to the highway with a few eateries nearby. Staff is amazing and professional. Rooms are PRISTINE! And very spacious! Decent hot breakfast, working appliances and all plugs work too. Excess plugs for phones and all gadgets. Plenty of Dove soap, moisturizers and handsoaps which I love! Comfortable beds. What is there not to love!!!! 10/10 highly recommend and WILL stay again!! The brand should be very proud of this specific location and chain! Great job to the management and staff!

TY
Tango Yankee Jan 04, 2026
10

I travel almost all year long for work and this was one of the NICEST hotels I’ve stayed at. The check-in receptionists were a couple of the most welcoming & accommodating women I’ve ever had the pleasure of meeting. House keeping was equally respectable. I was able to walk around my room barefoot & still have clean feet afterwards! They keep the entire hotel nice & cool & the washer & dryer actually work on the first run. If you’re weary & need a place to feel at home, away from home, do not hesitate to book with this hotel.

JA
James Archer Jan 02, 2026
8.0

It is right off the highway. We have been on a 1500-mile family vacation. Just stopped here to sleep. It had the most comfortable bed on the entire trip. The free breakfast was very limited. The kids ate waffles, they probably would have eaten the same thing if the selection had been larger. We didn't get to check out the pool. I would definitely stay there again. It was a little over 100 bucks

RC
RJ Clayton Dec 31, 2025
10

In nearly 2 decades of teaching and traveling with students I have NEVER had such a smooth and amazing experience. Rooms and assignments (which we regularly send out) were done and organized and labeled. When they found out half my group was leaving before breakfast they rescheduled opening to give them a chance to eat before competition. Entire staff was awesome, Donna Biggs you run an amazing hotel and your desk clerks we worked with were fantastic!

CRR
Commissioner Richard Rothschild Dec 30, 2025
10

This is an excellent specimen of Holiday Inn Express & Suites; Perfectly clean; Friendly professional employees that actually seem to understand what it means to be in the hospitality industry. Room was perfect; Good beds; Good pillows; Good TV channel selection; good breakfast bar. Definitely in my top 10% for Holiday Inn Express. I will save this hotel and come here again. Job well done!

Location & neighborhood

Where you'll find Holiday Inn Express & Suites Longview South I-20 by IHG

Longview, Texas, USA

Based on sightseeing, recreation, and getting around

  • Shreveport Regional Airport 50 min Car
  • Tyler Pounds Regional Airport 52 min Car
  • East Texas Regional Airport 10 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Texas. Distances are rough real-world times, not straight-line.

Longview Museum of Fine Arts 181 reviews

Longview Museum of Fine Arts

215 E Tyler St, Longview, TX 75601, United States

4.8 · Art Museum
Gregg County Historical Museum 127 reviews

Gregg County Historical Museum

214 N Fredonia St, Longview, TX 75601, United States

4.8 · History Museum
Kilgore College East Texas Oil Museum 462 reviews

Kilgore College East Texas Oil Museum

1301 S Henderson Blvd, Kilgore, TX 75662, United States

4.8 · Local History Museum
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